Meyers Briggs Type Indicator
Emotional Intelligence
Our trainers are also our most senior thought leaders. They are trained facilitators and are active practitioners in their areas of expertise. Our courses are not "death by PowerPoint". They are highly interactive sessions designed to provide you with real world scenarios and encourage discussion of your experiences as well as those of our trainers. Our goal is for you to experience the best possible training that will easily translate back to your work environment.
Customized Training Programs
For clients looking to implement a more robust and ongoing training program that will address multiple organizational training needs, we have in-depth expertise in developing high-impact training programs as well as designing and standing up corporate universities that utilize a number of internal experts as presenter, and address multiple functional knowledge areas or "colleges", expanding the impact of training to your organization.
360-Degree Leadership
Overview:
The most effective leaders know how to effectively influence everyone they come in contact with -- not just the people who report to them. While the traditional managers' power is based on "being in charge", that position power can't be used to manage up or across the organization. In contrast, 360-degree leaders can use their influence in all directions, and anyone in any position can gain and apply this influence.
In this program, you’ll learn how to:
Lead Up: Influence the boss and others above you in the agency hierarch
Lead Across: Influence co-workers and allies inside and outside of your organization
Lead Down: Influence subordinates and others below your organizational position
Lead Out: Influence those who don’t work for your agency
Course Objectives:
• Learn how to achieve more and better results in your job
• Understand the best way to take a leadership role in any situation
• Explore ways to enhance your personal power
• Discover how you can adopt a more effective approach – even when others have a negative impact
Appreciative Inquiry
Overview:
Problem solving is a necessary and valuable skill, but it only gets you solutions to the problems you’re currently experiencing. Learn how appreciative inquiry can help you create the future you’d like to see.
Course Objectives:
• Explore the theory of Appreciative Inquiry
• Learn the steps involved in applying Appreciative Inquiry with your team
• Experience the power of AI as applied to a real work-place challenge
• Adapt AI to a multitude of work-place situations to gain a new perspective
The Art and Science of Motivation
Overview:
We’ve all experienced the feeling of being highly motivated, but it can seem difficult to sustain that feeling. Even more difficult is the process of motivating others to a high level. This workshop explores the current research in motivation and what we can learn from it in our daily lives.
Course Objectives:
• Understand motivation from a new perspective
• Define personal and workplace motivational methods
• Create your own motivational map
• Understand how to better manage stress in yourself and others
Behavioral Interviewing
Overview:
Let’s face it – the interview is a less than perfect practice. Spending a couple of hours talking to someone about their skills and abilities often seems forced, sometimes even artificial. That’s probably because a job interview is a bit of an artificial social interaction. We don’t have natural conversations that probe one another’s skills and abilities to the depth required to make a good hire.
The behavioral interview can serve a valuable purpose, though, especially when it’s properly structured and is part of a larger system. Whether hiring for a new position, promoting a valued employee, or staffing up for a busy season, it’s the recruitment and selection system that will have the most impact on the success of the hire.
The behavioral interview is not a new concept, but it is significantly different than the traditional skills-focused interview. The ancient Greek historian Thucydides knew that “it is in the very nature of humans to act in the future as they did in the past”. It is upon this premise that the behavioral interview is based.
Course Objectives:
• Identify the concepts behind behavioral interviewing
• Identify competencies to be used as the basis for the interview
• Have resources to use for preparation of behavioral interviews
• Identify techniques for analyzing the interview’s results
Discovering Strengths for Improved Performance (can also be conducted as Strengths-Based Leadership)
Overview:
Strength-based management has emerged as an effective, pro-active approach for achieving organizational change. Rather than fixing the weaknesses of our organizations, our people, and ourselves, this concept offers new strategies to identify and align strengths -- rendering weaknesses irrelevant.
Registration includes the book: StrengthsFinder 2.0 and its accompanying online assessment, which will be taken by each participant in advance of the class. Strengths-Based Leadership will include the book of that name.
Everyday Creativity
Overview:
Creativity is more than a skill in art or music; it’s a way of seeing the world that enables better problem-solving.
Course Objectives
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Explore the concept of creativity from a new perspective
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Learn the steps involved in creative problem solving
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Apply the learning to a specific problem, developing more than one right answer
Leading and Managing Change
Overview:
Leaders are often called upon to bring about strategic change in order to meet organizational goals. This requires the ability to establish a vision and implement it, knowing that the continuously changing environment will impact both the vision and its successful implementation.
Course Objectives:
• Explore the behavioral side of change management
• Learn about the common sources of resistance to change
• Develop methods for leading change – even when you don’t agree
• Align your workforce toward a big-picture vision to lessen the impact of environmental changes
Change Management
Overview:
“The only constant is change.” Change is a part of our daily work but oftentimes people can feel
overwhelmed by the amount of change and the pace at which organizations move which can result in lowered productivity and decreased morale. This course will help participants understand the process of change from an organizational and individual perspective and how to effectively engage and participate in change.
Workshop Objectives:
• Understand the change process
• Learn the emotional reactions to change and what can trigger them
• Identify ways to work as a partner with change rather than a victim of change
• Understand the importance of communications during change
Strategic Onboarding
Overview:
A strategic approach to onboarding will assist a newly hired employee to understand
Organizational culture
Key expectations among internal and
External stakeholders
Strengths of his or her team
Rules of engagement
The strengths or challenges in his or her own style relative to the organization
Course Objectives:
• Identify the concepts behind and benefits of strategic onboarding
• Develop an on-boarding model customized to the participant’s organization
• Align on-boarding model with the organization’s mission, vision and values
• Determine appropriate materials to provide to new employees
Telework Management Fundamentals
Overview:
Telework can help managers attract and retain the best qualified employees, provide them with uninterrupted blocks of time to work on key projects, and help their organizations function more effectively through business interruptions. The course introduces managers to basic telework concepts, including developing a program, selecting employees for telework, and managing effectively in a telework environment.
Workshop Objectives:
• Learn how to plan for teleworkers in your organization
• Understand how policy impacts your telework program
• Adapt management style to teleworking scenarios
• Leverage telework as a recruitment tool
Leading Effective Meetings
Overview:
Participating in ineffective, unproductive meetings is an unnecessary waste of everyone’s time. Learn how to structure effective meetings and apply basic facilitation skills to engage participates, generate energy and enthusiasm, deal with difficult behaviors and make meetings productive.
Workshop Objectives:
• Learn how to develop an outcome-oriented agenda
• Improve communication and team dynamics
• Applying facilitation skills to ensure participation and control disruptions
Introduction to Group Facilitation
Overview:
Much of our work today is accomplished by groups and teams. Whether it’s leading a team meeting, developing a strategic plan or redesigning your organization, effective facilitation skills can help harness the energy and knowledge of a group to achieve a desired outcome. This course provides an introduction into the basic facilitation skills.
Workshop Objectives:
• Learn how to develop an outcome-oriented agenda
• Improve communication and team dynamics
• Apply facilitation skills to ensure participation and control disruptions
Creating High Performing Teams
Overview:
Developing high performing teams can take team work to a new level and can be the difference between a good organization and a great one.
Workshop Objectives:
• Learn the characteristics of high performing teams
• Understand the stages of team development
• How to create and manage self-organizing teams
• Recognizing and working with individual differences
Myers Briggs Type Indicator �
Introduction to Type
Overview:
The Myers-Briggs Type Indicator, which was designed to implement the theories of C.G. Jung, is an easy to use questionnaire for identifying our natural preferences and strengths. Through 93 short questions and word-pair combinations, the MBTI� identifies differing styles of perception, decision-making, energy direction and presentation. Each member of the class will complete the MBTI� Assessment in advance of the class, and will receive a personalized profile of their Myers Briggs Type.
Participants in this program will identify opportunities and methods for increasing their ability to work with all types and kinds of people, including co-workers, bosses and customers. This session offers new insights into getting along with those we like to work with as well as those we would like to see on someone else’s team!
Course Objectives:
• Identify your own preferences and how these preferences are similar and different from others on your team.
• Examine how these differences both facilitate and block productivity.
• Develop and sharpen interpersonal skills that will heighten job effectiveness.
• Understand the basic differences between people, and how the most effective teams have a mix of preferences among them.
• Learn to value your strengths, as well as the strengths of other types
Leading By Type
(Requires MBTI� administration or complete scores from instruments completed within the last two years.)
Overview:
This highly focused session explores each of the 16 Types from the perspective of effective leadership styles from both the leading and following perspectives.
Course Objectives:
• Identify your own preferences and how these preferences impact your leadership style
• Examine how your leadership style is perceived by other types
• Explore how your preferences influence how you expect to be led by others
• Develop and sharpen your leadership skills to increase your effectiveness
• Learn to value your strengths, as well as the strengths of other types
Type Dynamics and Development
(Requires MBTI� administration or complete scores from instruments completed within the last two years.)
Overview:
The middle two letters of the Personality Type Code refer to what Isabel Myers and Psychologist Carl Jung called the "mental functions" (Sensing, Intuition, Thinking, and Feeling). Although the four-letter type code only shows two of these functions, everyone has and uses all four of them. For example, those who prefer Intuition (second letter is N) will often rely upon their Sensing nature in some specialized way that complements, rather than conflicts with their more preferred Intuition. Each of the 16 personality types has a characteristic pattern in the alignment of the four mental functions. This pattern is referred to as a "hierarchy" because they typically differ in the degree of influence on the personality and the degree they are consciously experienced.
Course Objectives:
• Identify your own type’s hierarchy of functions, and how they work together as Dominant, Auxiliary, Tertiary, and Inferior
• Explore how your Dominant type is supported by the Auxiliary function
• Learn what your Inferior function can do in service to your self-awareness
• Discover ways to develop each of your four functions to create a richer life experience
Teambuilding through Type
(For intact teams. Requires MBTI� administration or complete scores from instruments completed within the last two years.)
Overview:
Just as each of us has a Type, each of our Teams has a Team Type, which influences how easy or difficult our interactions are within that team. For example, if our own type closely mirrors the team type, we’re likely to have similar strengths and weaknesses to the team. We’re also more likely to discount the input of those who bring another type to the team, and that’s where team performance can begin to go astray.
Course Objectives:
• Identify your own team’s type and how it compares to your own
• Explore how team type can be used as a facilitator to high performance
• Learn ways that team type can hinder high performance
• Discover ways to integrate and benefit from all the types on your team
Type and Effective Intra-organizational Communication
(For intact teams. Requires MBTI� administration or complete scores from instruments completed within the last two years.)
Overview:
Our Team Type greatly influences the way we communicate with one another, and the effectiveness of those communications. For example, an ESTJ team might be full of leaders, with few followers, from a behavioral perspective, even though the organization chart says something different. Learning how team type influences our communication can greatly increase your team’s capacity for high performance.
Course Objectives:
• Identify your own team’s type and how it compares to your own
• Explore how team type can be used as a facilitator to more effective communication
• Learn ways that team type can hinder group progress
• Discover ways to integrate and benefit from all the types on your team
Time Management by Personality Type
(Requires MBTI� administration or complete scores from instruments completed within the last two years.)
Overview:
Time management is a challenge for many of us, and a bigger challenge for some. Learn how your personality type impacts your time management preferences, and ultimately, your style. Learn to leverage your team’s differences toward a more effective organization.
Workshop Objectives:
• Learn how your personality type influences your time management skills
• Learn to build your skills more effectively
• Explore how the time management preferences of your managers and direct reports can influence you toward better practices,
• Discover how working together can help everyone manage time more effectively.
Emotional Intelligence
EQ Basics
(this overview course does not include the EQi or EQ-360 Assessments)
Overview:
Emotional intelligence (EQ) exists separately from our current understanding of cognitive intelligence (IQ). The good news from the latest research suggests that we have the capacity to increase our own EQ, and to help others increase theirs.
Course Objectives:
• Understand the emotional competencies that all leaders need
• Learn how the latest brain research is suggesting a whole new way of thinking about intelligence
• Explore the connection between EQ and motivation
• Learn techniques for using your EQ to enhance your leadership skills
Developing Emotional Intelligence – Part I – Self Assessment
Overview:
The EQi was developed as a self-assessment to measure how we compare to others in the 5 realms of emotional intelligence: Intrapersonal, Interpersonal, Stress Management, Adaptability, and General Mood. Each member of the class will complete the EQi Assessment prior to the class, and will receive a personalized profile of their own Emotional Intelligence Quotient (EQ).
Course Objectives:
• Explore the theories of Emotional Intelligence
• Learn about your own EQ scores, and what they mean to your daily life
• Discover methods to develop your EQ.
• Learn techniques for using your EQ to enhance your leadership skills
Developing Emotional Intelligence – Part II – 360 Assessment
Overview:
The EQ-360 was developed to help us compare our self-assessment to others’ perceptions of how we operate in the 5 realms of emotional intelligence: Intrapersonal, Interpersonal, Stress Management, Adaptability, and General Mood. Each member of the class will complete the EQi-360 Assessment in advance of the class, and will receive a personalized profile of their own EQ-360 to compare with the self-assessment conducted in Part I.
Course Objectives:
• Explore the theories of Emotional Intelligence
• Learn about your own EQ scores, and what they mean to your daily life
• Discover the impact your EQ has on others
• Develop advanced methods to develop your EQ.
Managing Change through Emotional Intelligence
(requires the completion of the EQi and EQ-360 assessments, and their accompanying training and/or coaching)
Overview:
Armed with your EQi and EQ-360 assessment results, you’ll learn to leverage your EQ strengths, and minimize your EQ weaknesses, when managing change.
Course Objectives:
• Explore the theories of Emotional Intelligence
• Develop advanced methods to develop your EQ.
• Understand the connections between EQ and managing change.
• Create processes to guide you through more effective change management.
Emotional Intelligence for Leaders (requires the completion of the EQi and EQ-360 assessments, and their accompanying training and/or coaching)
Overview:
Armed with your EQi and EQ-360 assessment results, you’ll learn to leverage your EQ strengths, and minimize your EQ weaknesses, when leading others.
Course Objectives:
• Explore the theories of Emotional Intelligence
• Develop advanced methods to develop your EQ.
• Understand the connections between EQ and motivation.
• Create a leadership development plan to guide you through your own leadership development journey.